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Services    >    Quality Unit - Qualeb    >    Lebanese Excellence Award
Lebanese Excellence Award
For Updated info kindly Follow the link of there website : www.qualeb.com
Following the example of most developed countries in the world and all European Union countries, QUALEB The Quality Programme– Ministry of Economy and Trade, has introduced an initiative to increase the competitiveness of the Lebanese economy.
This scheme includes the design and implementation of a Lebanese Quality Management Model (LQMM) and the Lebanese Excellence Award (LEA). 
The Lebanese Quality Management Model will help managers to apply systematic management practices and the efficient use of this management model may lead to earning the Lebanese Excellence Award.
The LEA process:
Applicant organisations may apply between the months of February and April each year. The beginning of an applicant`s assessment cycle starts with the submission of a completed application form at the LEA Office. Typically, the cycle lasts four to five months starting the date of receipt of the Submission Document by the LEA Office until the receipt of the Assessors Feedback Report and the Award notification to the applicant organisation. 

The Lebanese Excellence Award is based on a demanding assessment of the organisation against the building blocks of the Lebanese Quality Management Model. It is intended for organisations that wish to be regarded as national role models and are developing a solid history of continuous improvement. 

Entry to the Lebanese Excellence Award requires completing a document of about 12-15 pages in a specified format, to be submitted to the LEA Office. It will be assessed and scored by a team of trained LEA assessors. These assessors are experienced managers from a range of Lebanese industries and services. After the initial assessment is completed, an assessor team will visit the organisation for one or two days in order to independently assess and verify the submitted documentation to produce a detailed feedback report.
The Lebanese Quality Management Model:
The Lebanese Quality Management Model, leading to the Lebanese Excellence Award, is a management approach framework based on four key Areas. Three are named ‘Approaches’ and one is named ‘Outcomes’. The three ‘Approaches’ cover the operational part of an organisation, or the way an organisation functions. ‘Outcomes’ are a result of ‘Approaches’ and ‘Approaches’ should be continuously improved by using feedback from ‘Outcomes’.
Companies/ Public Sector / NGOs:
All organisations and/or organisational units from private, non-profit and public sector can apply, provided that they employ more than eight people. 

Applicant organisations should choose from the LQMM, and present three approaches with two most significant outcomes each. 

How to Apply
You can apply directly to the LEA Office, or download the process description and application form from the LEA page on the Ministry of Economy and Trade website: www.economy.gov.lb.

Fees and Costs
The cost of participation will be communicated annually.
Being an assessor enables you to make a difference in the Lebanese business community and deploy the quality principles in Lebanon by offering a unique and highly practical development opportunity to senior managers from all functions and disciplines. The community of Award Assessors is an elite group of managers from all over the world. They form an extended network across organisations and countries learning from each other, from the LEA office and from the organisations that apply for the Award. Just to remind you, being an LEA Assessor provides you with one of the most enjoyable learning and sharing experiences in your professional life. This tough but rewarding engagement takes you through a visit to some of the best Lebanese organisations and creates a learning environment in a cross functional team of senior managers.

The criteria needed for the Assessors selection are as follows:
  • Age: 28 and above
  • Availability
  • Studies: University degree in a relevant field
  • Ability to work on a voluntary basis
  • Professional experience: exceeding 6 years
  • Ability to contribute positively as a member of a high performing team
  • Written and verbal communication skills
  • Ability to gather, assimilate and analyse evidence from different sources to make sound judgements
  • Language skills: fluent in English, Arabic (French is a plus)
  • Ability to produce clear, accurate and useful feedback reports
  • Ability to work under pressure

You will be selected depending on your availability and the match of your profile with organisations applying for the LEA. When selected, we invite you to participate in the LEA Assessor training seminars and development events. All further details concerning the newly introduced 2010 LEA process are available in the attached documents. 

How to Apply

Please respond by completing the Assessors Application Form and the specific  CV in EU format  and submit them electronically to the following address: lea@economy.gov.lb

For more information, please call: +961-1-982357 or +961-1-982360/5; Ext: 1822, 1820, 1807 or 1816.

We would like you to add a submit button at the end of the application and the cv form so that it will be automatically submitted to lea@economy.gov.lb

As a potential assessor, you need to be informed of the following matters:

1. Following the initial screening of your application, each applicant will undergo two phases of selection:
· First Phase:
. A four-hour introductory training module
. An assessment will follow and will determine the potential assessors who qualify to the second phase
· Second Phase:
. A three-day formal training in addition to one-day pilot training visit to a company
. The three-day training will be concluded by a four-hour evaluation test
· Applicants will be asked to sign a declaration of non-disclosure and availability

2. The training will be provided free of charge; however, in return, you will be asked to give a formal undertaking to carry out three assessments with three companies, to complete your formal training.

3. The LEA process will take place annually. 

4. Your personal time to invest after being named an LEA assessor will be approximately four days per applicant company/organisation:
· One day for personal preparation to visit the applicant company and study the relevant documentation
· One day to run an assessment meeting with a partner assessor and clarify issues relevant to the site visit
· One day site visit to the applicant
· One day preparation of the feedback report
For the first three tasks, you may select your own time and convenience.
For the last task, you will be required to be present in person at the premises of the applicant organisation.

5. Note that your availability for the following tentative dates is required:
· One day/four-hour introductory training
· Three-day formal training
· One/two days for the site visits to the companies and finalising the Feedback Report, arising from the companies’ visits.
The Award Jury Panel, headed by the H.E. the Minister of Economy and Trade, is independently formed as a Committee. It is constituted of 9 Members, selected by excellence and appointed by the Minister of Economy & Trade, with the following qualifications:
· Independence
· High Credibility
· Commitment to Business Excellence Principles
· Integrity
· Experience

The independent Award Jury Panel will be mainly responsible for the validation and approval of the proposed Awards, as per the recommendation of the relevant Excellence and Quality Experts Sub-Group.

The selected members of the LEA Jury Panel, headed by the Minister of Economy and Trade are:
  • President of the Federation of Chambers of Commerce, Industry and Agriculture.
  • Representative of the Association of the Lebanese Industrialists.
  • Mr. Raed Charafeddine, Vice President of the Central Bank of Lebanon (Banque Du Liban – BDL).
  • Dr. Khater Bou Habib, CEO and DG of ‘Kafalat SAL’.
  • Mr Wajih Bizri, President of the International Chamber of Commerce (ICC) in Lebanon.
  • Eng. Habib Ghaziri, Chairman of the Board of Directors of LIBNOR (Lebanese Standards Institution).
  • Dr. Toufic Rizk, Dean of the Faculty of Sciences at Université Saint Joseph – USJ.
  • Dr. Ali Berro, Quality Programme Director & Vice-Chairman of B.O.D of the Lebanese Accreditation Council COLIBAC.
The first LEA Ceremony 2009 took place on Thursday January 21st, 2010, at the Lebanese Presidential Palace in Baabda, under the patronage and presence of H.E. President General Michel Sleiman.
Present were Minister of Economy & Trade: H.E. Mohammad Safadiand some other ministers, the LEA jury members, the CEOs of the awarded organisations, high officials, Heads of Lebanese syndicates as well as the LEA Office members.
Click for more information and relevant speeches (link to the presidency’s website: www.presidency.gov.lb
The second LEA Ceremony 2012 took place on Wednesday February 15th , 2012, at the Lebanese Presidential Palace in Baabda, under the patronage and presence of H.E. President General Michel Sleiman.
Present were ministers of Economy & Trade: H.E. Nicolas Nahas Mohammad Safadi, and some other ministers, the LEA jury members, the CEOs of the awarded organisations, high officials, and leading economic figures in the Business Community, as well as the LEA Office members.
Click for more information and relevant speeches (link to the presidency’s website: www.presidency.gov.lb

Awarded Organisations
Seven organisations, out of a total of 16 applicants, were awarded the LEA 2009. These organisations are:
· Cosmaline
· Tissue Mill
· Technica International
· Masterpak
· Second House Products
· Al Rassoul Al Aazam Hospital
· Unipak
Two organisations, out of a total of 16 applicants, were awarded the LEA 2010-2011. These organisations are:
· Unipack – Tissue Mill
· Chateau Ksara
LEA Brochure :